1. About these terms
These Terms of Service (“Terms”) are an agreement between you and the operator of QRaware (“we”, “us”, “our”) for use of qraware.com and any related pages, content or features we provide (the “Site”).
Please also read our Privacy Policy, which explains how we handle personal information.
2. Who we are
QRaware is an independent educational resource about QR-code scams, quishing and related online fraud. It is not a bank, law firm, cybersecurity consultancy, law-enforcement body or emergency service.
Questions about these Terms: email contact@qraware.com. For guidance on what to include in your message, see the contact page.
3. Educational information only
QRaware provides general educational information about QR-code scams and online fraud. The information on this website is not a substitute for professional cybersecurity, financial, or legal advice. If you believe you have been the victim of fraud, consider contacting your bank, the relevant authorities, or an appropriately qualified professional.
In particular:
- Content is general information for a wide audience. It is not tailored to your circumstances.
- Nothing on the Site is legal, financial, tax, medical, insurance or professional cybersecurity advice.
- Using the Site does not create a client, advisory, fiduciary or professional relationship between you and us.
- We do not investigate individual scams, recover money, restore accounts or contact banks or police on your behalf.
If you think you have been scammed, contact your bank or payment provider through a channel you already trust, and consider reporting the matter to the relevant authorities in your country. In the UK, starting points include your bank, Action Fraud (or the reporting route that applies in your nation), and official cyber guidance such as the National Cyber Security Centre.
4. Not an emergency or reporting service
QRaware is not a hotline. We may not read messages immediately and we may not reply to every enquiry. Do not rely on us for urgent help, incident response or crime reporting.
If you are in immediate danger, contact the emergency services. If money, cards or account access are at risk, contact the provider using official details from your app, statement or the back of your card — not numbers shown on a suspicious page.
5. Using the Site
You may use the Site for lawful, personal, non-commercial purposes, including reading guides and sharing links to our pages.
You agree not to:
- use the Site in any way that is unlawful, harmful or fraudulent;
- attempt to gain unauthorised access to the Site, our hosting, or other users’ information;
- probe, scan or attack the Site, or overload it with automated requests, except for ordinary search-engine indexing;
- copy, scrape or republish substantial parts of the Site to create a competing service, or to train a commercial model, without our permission;
- misrepresent QRaware, impersonate us, or suggest we endorse a product, service or organisation when we have not;
- post or send us malware, or content that is illegal, threatening or infringes someone else’s rights;
- use the Site to provide or solicit assistance in committing fraud or other crime.
We may block access, remove material or refuse to correspond if we reasonably believe these Terms have been broken.
6. Accuracy and updates
We aim to keep information accurate and practical, but scams, technology and official advice change. Content may be incomplete, become out of date, or not apply in your location.
We may update, correct or remove pages at any time without notice. Dates on articles show when we last revised them, but we do not promise continuous review of every page.
If you spot an error, please email contact@qraware.com. The contact page explains what to include in your message. We will consider corrections, but we are not obliged to change the Site in any particular way.
7. Third-party links and tools
The Site may link to banks, government bodies, security agencies and other organisations. Those links are for convenience and information. We do not control third-party sites and we do not endorse them merely by linking.
You use third-party sites at your own risk and under their terms and privacy policies. We are not responsible for their content, availability or handling of your information.
8. Intellectual property
Unless otherwise stated, we own or licence the text, layout, graphics, logo and other materials on the Site. All rights not expressly granted are reserved.
You may:
- view and use the Site for personal, non-commercial learning;
- share links to our pages, and quote short extracts with a clear acknowledgement of QRaware and a link back to the source page.
You may not, without our prior written permission:
- reproduce articles in full on another website or in a product;
- use our name or logo in a way that suggests affiliation or approval;
- frame the Site or present our content as your own.
“QRaware” and the Site branding are used as the name of this educational project. Unauthorised commercial use of the name or logo is not allowed.
9. Messages you send us
If you email us a question, correction, screenshot or scam report, you grant us a non-exclusive right to use that material to operate and improve the Site — for example to investigate an error or to understand a scam pattern. We will not publish your name, email address or identifying details without your permission, unless we are required to do so by law.
Do not send confidential credentials or anyone else’s personal data unless they have agreed and it is necessary. You are responsible for the content of what you send.
Sending us a scam report does not mean we will publish it, investigate it, or take action against a third party.
10. Availability
We provide the Site free of charge, as a static website. We do not guarantee that it will always be available, uninterrupted, error-free or free of harmful components. Access may be suspended for maintenance, hosting issues or reasons beyond our control.
11. Disclaimers
The Site is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all implied warranties, including satisfactory quality, fitness for a particular purpose and non-infringement.
We do not warrant that following any guide will prevent fraud, recover losses, or keep a device or account secure. Outcomes depend on many factors outside our control, including the conduct of criminals and the policies of banks and platforms.
12. Limitation of liability
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under English law, including rights you may have as a consumer under the Consumer Rights Act 2015 where that Act applies.
Subject to that, we are not liable for:
- loss of money, accounts, data or opportunity arising from a scam;
- any decision you make, or action you take or do not take, based on the Site;
- loss caused by third-party sites, services or communications;
- indirect, consequential or special loss;
- loss arising because the Site was unavailable or contained an error.
Because the Site is free educational material, our total liability for any claim arising out of or in connection with the Site is limited to £100, so far as the law allows.
13. Your responsibility
You agree to be responsible for any loss we reasonably suffer because you used the Site in breach of these Terms or of the law, including by sending us unlawful content or using our materials in an unauthorised way.
14. Changes to these Terms
We may change these Terms from time to time. The “Last updated” date at the top will change. The updated Terms apply from that date. If you continue to use the Site after a change, you are agreeing to the new Terms.
15. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer living elsewhere in the UK you may also bring proceedings in your home nation, and if you are a consumer in the EU you may have a right to bring proceedings in your country of residence.
If a court finds any part of these Terms unenforceable, the rest remains in effect.
16. Contact
About these Terms: email contact@qraware.com. The contact page explains what to include in your email.
Related: Privacy Policy.